At www.caviar.id, we strive to deliver our premium products in the best possible condition and in a timely manner. Please review our shipping and return procedures below.
Shipping Policy
- Processing Time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
- Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
- Delivery Estimates: Delivery times depend on your location and the shipping method selected during checkout.
- Shipment Confirmation & Tracking: Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s).
- Damages: caviar.id is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Contact Us
If you have any questions on how to return your item to us, please contact us at:
- Website: www.caviar.id/contact
- Customer Support: Available through our official channels.